This vital arm of our business includes two warehousing facilities and a dedicated healthcare cold storage facility that meet international standards of both ISO and GWP. They are located in Dubai and Abu Dhabi and cover an area of over 60,000 square feet.
In 2020, IDS had made more than 70,000 deliveries across the emirates and shipped more than 5 million units for more than 2500 pharmacies across the UAE.
Our ﬂeet of vans and dedicated delivery team cater to more than 2,500 pharmacies, 100 hospitals and more than 200 A&B supermarkets across the UAE and throughout the region, executing orders in a customer-focused manner through an automated delivery monitoring system to monitor and analyze the distribution efficiency.
Our cold storage facility supports the import and export of healthcare products requiring a storage temperatures between 2 and 8 degrees Celsius.
The infrastructure of our cold storage is ideal for products of sensitive nature such as vaccines to ensure potency, quality and safety from the time the product is imported into our warehouse until the time it is delivered to our customers.
Our facilities are staffed with on-site quality assurance and regulatory compliance employees that are regularly trained to maintain quality customer service.