IDS Support Division incorporates different departments to support other divisions and to contribute to the overall company mission, vision and objectives: IDS owns more than 200,000 sq. ft. of warehousing facilities, 60 employees and 10 vehicles.

Professional Logistics Department that carries out the company policy of guaranteeing the delivery of all goods within 12 to 24 hours. Customer Service Department that executes quality assurance procedures to ensure that all goods are supplied on time and in the proper condition.

Purchase and Import Department that sets annual forecast orders, stock levels and clearance of products. The protocols are followed stringently to ensure regulations set by the Ministry of health are effectively met.


IDS provides valuable support to many of our partners in managing their sales and marketing activities. Our marketing team brings a great deal of industry expertise and local knowledge to help our partners... Read More

Sales & Distribution

IDS has an integrated sales team that covers a diverse retail universe across the UAE, ranging from hospitals, pharmacies, hypermarkets, supermarkets and convenient stores. Led by the Head of Trade... Read More

Institutional Services

Institutional sales in the UAE has exceeded USD 400 Million in 2013. Our dedicated Institutional Sales Department will help our partners participate in tenders for different governmental authorities... Read More

Business Development

IDS is uniquely positioned in the UAE to help international partners access the booming national and regional healthcare market. IDS is one of the top 5 pharmaceutical and consumer health care product... Read More

Regulatory Affairs

Regulatory affairs constitute an important role in the healthcare industry. Healthcare products, including pharmaceuticals, dietary supplements, diagnostics kits, medical devices... Read More


IDS has one of the most efficient and comprehensive distribution networks in the pharmaceutical and healthcare sectors in the region... Read More